Wholesale Policies

Terms and conditions for wholesale accounts are subject to change.

Eligibility

A wholesale account is only available to retailers with a store front and/or e-commerce shops with a valid resale certificate. Depending on the state in which your business is located, a resale certificate can also be called a sales tax permit, resale license, reseller’s certificate, sales tax ID, reseller’s permit, or similar document. This business certificate is required to purchase products tax-free for resale. You will be required to email us a copy of your resale certificate upon placement of your first order. By registering for a wholesale account, you agree that you have a valid resale certificate, a retail store and/or e-commerce online shop operation that is in business, and that you will abide by all the terms and conditions in this policy agreement.

Orders

The minimum order for both initial and reorder wholesale purchases is $50 per location. This amount does not include shipping charges. Coupons on our retail website JathmontCatalog.com are not valid on wholesale orders.

Payment

We accept all major credit cards and PayPal as payment. After placing your order, you will receive an invoice via email stating the total amount due including shipping. Payment must be received before your order can begin processing.

Order Changes

Please make sure your orders are correct prior to placing your order. We begin processing your order immediately and cannot make changes once the process has started. If we receive your request prior to processing, we will attempt to make changes if possible.

Order Cancellations

We begin processing your order very soon after it has been placed. If we see your cancellation request prior to processing your order, we will cancel it and issue a full refund. If we have already started processing your order, we cannot cancel your order.

Returns & Exchanges

All wholesale orders are final and cannot be returned or exchanged.

Damages & Order Errors

If an item has been damaged or if there is an order error, please contact us within 7 days of receiving your shipment. We will work with you to get your issue resolved as quickly as possible. Please notify us as soon as possible as we are not able to honor changes after this time frame.

Selling Terms

Our wholesale products must be marked up at least two times the wholesale price. If our products are sold or advertised on any website or retail store for less than this price, we may deny further purchase of our products. All wholesale prices listed on the website are intended for the account holder only and are confidential and may not be disclosed to any other parties. We reserve the right to refuse to sell to any business. Our products may not be resold online or in store to other wholesalers or discount outlets for retail purposes. Our products may not be modified and must display the JATHMONT name brand.